Privacy Policy
Effective Date: 28th July 2023
1. Introduction
Welcome to ADvocate ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. We, PAWtected CIC, are the data controller responsible for processing your personal information when you use our website, ADvocate. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
Christine Robbins
PAWtected CIC
Cowes, Isle of Wight, PO31 8JJ
PAWtected.sales@gmail.com
3. Information We Collect
We may collect and process the following types of personal information:
a. Information You Provide: When you interact with our website, you may voluntarily provide us with personal information, such as your name, email address, contact details, and any other information you submit through forms or communications.
b. Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and pages viewed. This data helps us improve our website and user experience.
c. Cookies and Similar Technologies: We use cookies and similar tracking technologies to personalize content, analyse website traffic, and enhance user experience. You can manage cookies through your browser settings.
4. Legal Basis for Processing
We will only process your personal information when we have a lawful basis for doing so. The legal bases for processing include:
a. Your Consent: We may process your data if you have given us explicit consent for specific purposes.
b. Contractual Necessity: Processing may be necessary for the performance of a contract or to take steps at your request before entering into a contract.
c. Legal Obligations: We may process data to comply with legal obligations.
d. Legitimate Interests: Processing may be based on our legitimate interests, provided they do not override your rights and freedoms.
5. Use of Personal Information
We use the collected information for the following purposes:
a. Providing Services: We use your personal information to offer and improve our services on ADvocate.
b. Communication: We may use your email address to send you important updates, promotional materials, or respond to inquiries.
c. Customer Support: Your information helps us assist you effectively with any issues or questions you may have.
d. Analytics: We use aggregated data to analyse trends and improve our website's functionality.
6. Data Sharing and Third-Party Processors
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
a. Service Providers: We may engage third-party service providers to assist us in operating the website and delivering services. These providers are contractually obligated to keep your data confidential and use it only for specific purposes.
b. Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process.
7. International Data Transfers
Some of our service providers or partners may be located in countries outside the European Economic Area (EEA). In such cases, we will take appropriate measures to ensure that your personal information is adequately protected in accordance with GDPR requirements.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Your Rights
You have the right to:
a. Access: Request access to your personal information.
b. Rectification: Request correction of any inaccurate or incomplete data.
c. Erasure: Request the deletion of your personal information under certain circumstances.
d. Restriction: Request the restriction of processing your data under certain circumstances.
e. Data Portability: Receive a copy of your data in a machine-readable format.
f. Object: Object to the processing of your data under certain conditions.
g. Withdraw Consent: Withdraw your consent, where applicable.
To exercise any of these rights, please contact us at the provided contact information.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
11. Updates to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Christine Robbins
PAWtected CIC
PAWtected.sales@gmail.com